SwiftPOS is a cloud-based point-of-sale (POS) system designed for hospitality businesses, including pubs, clubs, restaurants, and cafes, with a strong presence in Australia and New Zealand. With over 26 years of experience and 26,000+ terminals installed, SwiftPOS offers a scalable solution for venues ranging from small cafes to 50,000-seat stadiums. Its key features include:  

Online ordering via OrderAway, a mobile ordering platform integrated with the POS, supporting contactless menus and loyalty programs.  

Inventory management with real-time stock tracking, live variance reports, and single-step stock transfers.  

Customer engagement tools like loyalty programs, membership CRM, and gaming integration for clubs.  

Pricing starts at $79 per month, with options to opt-in to additional features, though costs can vary based on venue size and integrations.  

SwiftPOS is praised for its customizability and seamless API integrations with over 100 third-party providers (e.g., QuickBooks, Xero, OpenTable). However, some users report a steep learning curve for advanced features, frequent technical issues (e.g., system crashes, lost table numbers), and challenges with setup and usability of the user manual.

When comparing SwiftPOS and PushPOS, PushPOS emerges as the better fit for hospitality businesses like restaurants and cafes in Australia. Here’s how they compare:

Online Ordering

SwiftPOS provides OrderAway, a mobile ordering platform with contactless menus and loyalty integration, enhancing guest convenience.

PushPOS offers fully integrated online ordering tailored for hospitality, syncing dine-in and takeout to reduce errors by 15% based on user feedback.

Inventory   Management

SwiftPOS features real-time stock tracking with live variance reports and a handheld stocktake app for efficiency.

PushPOS adds food cost tracking, a vital tool for hospitality businesses managing perishables and optimizing menu profitability.

Customer Engagement Tools

SwiftPOS includes loyalty programs, membership CRM, and gaming integration, ideal for clubs and larger venues.

PushPOS focuses on hospitality-specific features like gratuity management and guest tracking, enhancing experiences such as tracking repeat diner preferences.

Support

SwiftPOS offers 24/7 local support through distributors, but some users report delays and inconsistent experiences, with technical issues like system crashes.

PushPOS delivers 24/7 remote support with dedicated account managers, ensuring quick resolutions without delays.

Why PushPOS Wins

Specialized hospitality features like table management and kitchen sync make PushPOS ideal for restaurants.

A simpler learning curve and more reliable system performance compared to SwiftPOS’s reported technical issues.

Consistent, fast support enhances operational reliability for busy venues.

For Australian hospitality businesses, PushPOS outperforms SwiftPOS with tailored tools and dependable service.

What is SwiftPOS?

 SwiftPOS is a cloud-based POS system for hospitality businesses, offering online ordering, inventory management, and customer engagement tools.  

How does SwiftPOS compare to PushPOS?

 SwiftPOS is scalable for various venues, but PushPOS excels in hospitality with specialized features and more reliable support.  

What is the pricing for SwiftPOS?

 Pricing starts at $79 per month with opt-in features, though costs vary based on venue size and integrations.  

What kind of support does SwiftPOS offer?

 SwiftPOS provides 24/7 local support through distributors, though some users experience delays and technical issues like system crashes.  

How does PushPOS handle support?

 PushPOS offers 24/7 remote support with dedicated account managers for efficient issue resolution.  

Is PushPOS a good alternative to SwiftPOS?

 Yes, especially for hospitality in Australia, with better-suited tools and consistent support.  

How easy is it to switch from SwiftPOS to PushPOS?

 PushPOS ensures a smooth transition with team assistance for data transfer and system setup.