Impos is a cloud-based point-of-sale (POS) system designed for the hospitality industry in Australia, serving cafes, restaurants, bars, pubs, and multi-site venues. With over 19 years of experience and powering 34 of Australia’s top 100 restaurants, Impos offers a robust platform to streamline operations. Its key features include:  

Online ordering through third-party integrations, syncing mobile orders directly to the POS for efficient service.  

Inventory management with real-time stock tracking, live variance reports (e.g., less than 0.05-1% variance on stock), and automated stock control.  

Customer engagement tools such as built-in loyalty programs, membership options, and integrations with apps like OpenTable for bookings.  

Pricing is not publicly detailed; businesses are encouraged to contact Impos for quotes, which include hardware bundles (e.g., touchscreen terminals, receipt printers) and software costs, with options to pay outright or rent.  

Impos is praised for its speed, user-friendly interface (e.g., staff trainable in five minutes), and 24/7 support, but some users report challenges with delivery support, integration limitations, and occasional complexity for smaller takeaway operations.

When comparing Impos and PushPOS, PushPOS stands out as a strong alternative for hospitality businesses like restaurants and cafes in Australia, particularly for smaller venues seeking simplicity. Here’s how they compare:

Online Ordering

Impos offers third-party integrations for online ordering, syncing mobile orders to the POS, but some users note poor delivery support (e.g., no notes for delivery instructions).

PushPOS provides fully integrated online ordering tailored for hospitality, syncing dine-in and takeout to reduce errors by 15% based on user feedback.

Inventory Management

Impos features real-time stock tracking with live variance reports and automated control, ideal for multi-site operations.

PushPOS adds food cost tracking, a critical tool for smaller hospitality businesses managing perishables and optimizing menu profitability.

Customer Engagement Tools

Impos includes loyalty programs, membership options, and integrations like OpenTable for enhanced customer engagement.

PushPOS offers gratuity management and guest tracking, optimizing hospitality-specific experiences such as tracking repeat diner preferences.

Support

Impos provides 24/7 support with remote access and staff averaging over nine years of hospitality experience, though some users report expensive support and variability.

PushPOS delivers 24/7 remote support with dedicated account managers, ensuring quick, consistent resolutions without delays.

Why PushPOS Wins

Specialized hospitality features like table management and kitchen sync make PushPOS ideal for smaller restaurants.

Simpler setup and better delivery support for takeaway-focused venues.

More consistent support tailored to Australian hospitality needs.

For Australian hospitality businesses, particularly smaller venues, PushPOS offers a more tailored and user-friendly alternative to Impos.

What is Impos?

 Impos is a cloud-based POS system designed for Australian hospitality businesses, featuring online ordering, inventory management, and customer engagement tools.  

How does Impos compare to PushPOS?

 Impos is robust for multi-site venues, but PushPOS excels for smaller hospitality businesses with specialized features and simpler delivery support.  

What is the pricing for Impos?

 Pricing is not publicly detailed; contact Impos for quotes, which include hardware bundles and software costs, with options to buy or rent.  

What kind of support does Impos offer?

 Impos offers 24/7 support with remote access and experienced staff, though some users report expensive support and variability.  

How does PushPOS handle support?

 PushPOS provides 24/7 remote support with dedicated account managers for efficient issue resolution.  

Is PushPOS a good alternative to Impos?

 Yes, especially for smaller hospitality businesses in Australia, with better-suited tools and consistent support.  

How easy is it to switch from Impos to PushPOS?

 PushPOS ensures a smooth transition with team assistance for data transfer and system setup.