EposNow is a cloud-based point-of-sale (POS) system designed for hospitality and retail businesses, offering tools to streamline operations across Australia. Its key features include:  

Online ordering and delivery integration for takeout and multi-channel sales.  

Inventory management with real-time stock tracking and kitchen display systems.  

Customer relationship management with loyalty programs and promotions.  

Pricing varies by plan, starting with hardware options like the Duo Countertop POS terminal at a one-time cost, plus transaction fees (e.g., 1.7% per transaction), though exact monthly fees depend on the chosen plan.  

EposNow is praised for its user-friendly interface and robust hardware, but some users note upfront costs and occasional support delays, particularly for complex issues.

When comparing EposNow and PushPOS, PushPOS stands out as the better fit for hospitality businesses such as restaurants and cafes in Australia. Here’s how they compare:

Online Ordering

EposNow offers integrated online ordering and delivery options, enhancing multi-channel sales.

PushPOS provides fully integrated online ordering tailored for hospitality, syncing dine-in and takeout to reduce errors by 15% based on user feedback.

Inventory Management

EposNow features real-time inventory tracking with kitchen display systems for efficiency.

PushPOS adds food cost tracking, a critical tool for hospitality businesses managing perishables and optimizing menu profitability.

Customer Relationship Tools

EposNow includes loyalty programs and CRM to boost customer retention.

PushPOS offers gratuity management and guest tracking, enhancing hospitality-specific guest experiences like repeat diner preferences.

Support

EposNow provides 24/7 support via phone, live chat, and an AI chatbot called SideKick, though some users report delays for complex issues.

PushPOS delivers 24/7 remote support with dedicated account managers, ensuring quick resolutions without delays.

Why PushPOS Wins

Specialized hospitality features like table management and kitchen sync set PushPOS apart.

Transparent pricing without upfront costs makes PushPOS more accessible.

Reliable, consistent support enhances operational reliability.

For Australian hospitality businesses, PushPOS outperforms EposNow with tailored tools and better service.

What is EposNow? 

EposNow is a cloud-based POS system for hospitality and retail, featuring online ordering, inventory management, and CRM tools.  

How does EposNow compare to PushPOS? 

EposNow is versatile across industries, but PushPOS excels in hospitality with specialized features and support.  

What is the pricing for EposNow? 

Pricing starts with hardware like the Duo Countertop POS, plus transaction fees of 1.7% per transaction, with monthly costs varying by plan.  

What kind of support does EposNow offer? 

EposNow offers 24/7 support through phone, live chat, and an AI chatbot, though some users experience delays for complex issues.  

How does PushPOS handle support? 

PushPOS provides 24/7 remote support with dedicated account managers for efficient issue resolution.  

Is PushPOS a good alternative to EposNow? 

Yes, especially for hospitality in Australia, with better-suited tools and consistent support.  

How easy is it to switch from EposNow to PushPOS? 

PushPOS ensures a smooth transition with team assistance for data transfer and system setup.