SpotOn POS is a cloud-based point-of-sale (POS) system designed primarily for hospitality businesses, including restaurants, bars, and cafes, with additional retail functionality. Based in San Francisco, it serves markets like the U.S. and Canada, offering customizable solutions for businesses of all sizes. Its key features include:  

Online ordering through SpotOn Order, featuring contactless QR code payments, pacing, and delivery integrations like DoorDash.  

Inventory management with real-time tracking and integration with tools like Fresh KDS for kitchen display systems.  

Customer engagement tools such as loyalty programs, email marketing, and review management to boost retention.  

Pricing starts with a free Quick Start plan (no monthly fee, but higher transaction fees at 2.89% + 25¢ USD), with paid plans like Counter Service ($25-$99/month) and Full Service (custom quotes), plus hardware costs (e.g., free terminal with Quick Start, or custom bundles). Additional fees apply for using third-party processors ($195/month).  

SpotOn is praised for its user-friendly interface, robust staff management (via SpotOn Teamwork), and 24/7 support. However, some users report a learning curve, system crashes (especially when closing checks), hidden fees with add-ons, and inconsistent support experiences, particularly during initial setup.

When comparing SpotOn POS and PushPOS, PushPOS stands out as a strong alternative for hospitality businesses like restaurants and cafes in Canada and Australia, particularly for those seeking simplicity and reliability. Here’s how they compare:

Online Ordering

SpotOn POS offers integrated online ordering with QR code payments and delivery integrations, enhancing multi-channel sales.

PushPOS provides fully integrated online ordering tailored for hospitality, syncing dine-in and takeout to reduce errors by 15% based on user feedback.

Inventory Management

SpotOn POS features real-time inventory tracking with Fresh KDS integration, suitable for larger operations.

PushPOS adds food cost tracking, a critical tool for smaller hospitality businesses managing perishables and optimizing menu profitability.

Customer Engagement Tools

SpotOn POS includes loyalty programs, email marketing, and review management for customer retention.

PushPOS offers gratuity management and guest tracking, optimizing hospitality-specific experiences like tracking repeat diner preferences.

Support

SpotOn POS provides 24/7 support via phone, email, and chat, but some users report inconsistent response times, long waits, and challenges during initial setup.

PushPOS delivers 24/7 remote support with dedicated account managers, ensuring quick, consistent resolutions without delays.

Why PushPOS Wins

Specialized hospitality features like table management and kitchen sync make PushPOS ideal for restaurants.

Simpler setup with no hidden fees or forced payment processing.

More reliable support tailored to hospitality needs.

For Canadian and Australian hospitality businesses, PushPOS offers a more tailored and user-friendly alternative to SpotOn POS.

What is SpotOn POS?

 SpotOn POS is a cloud-based POS system designed for hospitality and retail, featuring online ordering, inventory management, and customer engagement tools.  

How does SpotOn POS compare to PushPOS?

 SpotOn POS is versatile for larger operations, but PushPOS excels for smaller hospitality businesses in Canada and Australia with specialized features and better support. 

What is the pricing for SpotOn POS?

 Pricing starts with a free Quick Start plan (2.89% + 25¢ USD per transaction), with paid plans from $25/month and custom quotes, plus hardware costs and potential add-on fees.  

What kind of support does SpotOn POS offer?

 SpotOn POS offers 24/7 support via phone, email, and chat, though some users report inconsistent response times and challenges during setup.  

How does PushPOS handle support?

 PushPOS provides 24/7 remote support with dedicated account managers for efficient issue resolution.  

Is PushPOS a good alternative to SpotOn POS?

 Yes, especially for hospitality businesses in Canada and Australia, with better-suited tools, transparent pricing, and consistent support. 

How easy is it to switch from SpotOn POS to PushPOS?

 PushPOS ensures a smooth transition with team assistance for data transfer and system setup.