What is Infrasys Cloud POS? A Comprehensive Overview
Infrasys Cloud POS is a cloud-based point-of-sale (POS) system designed as an enterprise-level solution, primarily serving global hotel chains and restaurant operators. It is customizable, running on any operating system and hardware device, and is built on an open platform for fast, reliable, and secure operations. Key features include:
Online ordering and mobile ordering capabilities, enhancing customer convenience with paperless systems deployable on iPads.
Inventory management with real-time stock tracking, automated updates, and support for high-volume food and beverage transactions.
Customer engagement tools such as customizable menus, table assignment, and integrations with systems like Oracle Opera and Pegasus.
Pricing details are not publicly available; businesses are encouraged to contact Infrasys directly for quotes, as there is no free version, and costs may vary based on enterprise needs.
Infrasys Cloud POS is praised for its user-friendly interface, extensive integrations, and 24/7 technical support, with over 7,000 installations worldwide. However, some users report delays in support response times, challenges with check printer reconfiguration when IP addresses change, and limitations with kitchen display system (KDS) functionality.
PushPOS vs. Infrasys Cloud POS: Why PushPOS is the Better Choice for Hospitality
When comparing Infrasys Cloud POS and PushPOS, PushPOS stands out as a strong alternative for hospitality businesses like restaurants and cafes in Australia, particularly for smaller venues seeking simplicity. Here’s how they compare:
Online Ordering
Infrasys Cloud POS offers mobile ordering with iPad deployment, improving efficiency in large resort operations.
PushPOS provides fully integrated online ordering tailored for hospitality, syncing dine-in and takeout to reduce errors by 15% based on user feedback.
Inventory Management
Infrasys Cloud POS features real-time inventory tracking with automated updates, suited for high-volume enterprise needs.
PushPOS adds food cost tracking, a critical tool for smaller hospitality businesses managing perishables and optimizing menu profitability.
Customer Engagement Tools
Infrasys Cloud POS includes customizable menus and table assignment, enhancing operational flexibility.
PushPOS offers gratuity management and guest tracking, optimizing hospitality-specific experiences like tracking repeat diner preferences.
Support
Infrasys Cloud POS provides 24/7 technical support, but some users note delays in response times and require diligent follow-up once connected.
PushPOS delivers 24/7 remote support with dedicated account managers, ensuring quick, consistent resolutions without delays.
Why PushPOS Wins
Specialized hospitality features like table management and kitchen sync make PushPOS ideal for restaurants.
Simpler setup and more responsive support for smaller venues.
Tailored focus on Australian hospitality needs.
For Australian hospitality businesses, particularly smaller venues, PushPOS offers a more tailored and user-friendly alternative to Infrasys Cloud POS.
Frequently Asked Questions About Infrasys Cloud POS and PushPOS Comparison
What is Infrasys Cloud POS?
Infrasys Cloud POS is a cloud-based POS system designed for enterprise hotel and restaurant chains, featuring online ordering, inventory management, and customer engagement tools.
How does Infrasys Cloud POS compare to PushPOS?
Infrasys Cloud POS is robust for large-scale operations, but PushPOS excels for smaller Australian hospitality businesses with specialized features and better support.
What is the pricing for Infrasys Cloud POS?
Pricing is not publicly detailed; contact Infrasys directly for quotes, as there is no free version and costs vary by enterprise needs.
What kind of support does Infrasys Cloud POS offer?
Infrasys Cloud POS offers 24/7 technical support, though some users report delays in response times and challenges with printer reconfiguration.
How does PushPOS handle support?
PushPOS provides 24/7 remote support with dedicated account managers for efficient issue resolution.
Is PushPOS a good alternative to Infrasys Cloud POS?
Yes, especially for smaller hospitality businesses in Australia, with better-suited tools and consistent support.
How easy is it to switch from Infrasys Cloud POS to PushPOS?
PushPOS ensures a smooth transition with team assistance for data transfer and system setup.
Ready to Push Your Business to New Heights?
Schedule a demo with PUSHPOS today and see how we can revolutionize your business operations. Contact us to experience a POS system that doesn't just meet your needs but exceeds them.
